Terms & Conditions

Effective Date: 20 April 2026

Welcome to ZICZAKLED.COM. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our website.

1. Introduction

ZICZAKLED.COM is an online electronics store offering a wide range of electronic products, gadgets, and accessories. By accessing this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, you must not use our website.

2. Business Information

  • Website Name: ZICZAKLED.COM

  • Email: ziczakled@gmail.com

  • Phone Number: 6290042426

  • Business Address:
    113, Kabikirandhan Road
    Bhadrakali, Hooghly, West Bengal
    Pin Code – 712232
    India

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision

  • You are legally capable of entering into binding contracts

  • You will provide accurate and complete information during purchase

We reserve the right to refuse service if any information provided is found to be false or misleading.

4. Products & Services

ZICZAKLED.COM specializes in electronics including:

  • LED products

  • Gadgets and accessories

  • Home electronics

  • Smart devices

We strive to ensure that all product descriptions, images, and specifications are accurate. However:

  • Slight variations may occur due to lighting or screen differences

  • Product availability is subject to change without notice

  • We reserve the right to discontinue products anytime

5. Pricing & Payments

All prices listed on our website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

We accept the following payment methods:

  • Debit/Credit Cards

  • UPI Payments

  • Net Banking

  • Cash on Delivery (COD) (if available)

Pricing Policy

  • Prices may change without prior notice

  • We are not responsible for typographical errors in pricing

  • In case of incorrect pricing, we reserve the right to cancel the order

6. Order Acceptance & Cancellation

Order Confirmation

Once you place an order, you will receive a confirmation via email or SMS.

Order Cancellation

We reserve the right to cancel orders due to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

Customers may request cancellation before the order is shipped by contacting us.

7. Shipping & Delivery

We aim to deliver products in a timely manner across India.

Shipping Policy

  • Orders are processed within 1–3 business days

  • Delivery typically takes 3–7 business days depending on location

  • Delivery delays may occur due to unforeseen circumstances

Shipping Charges

  • Charges may vary depending on order value and location

  • Free shipping may be offered during promotional periods

8. Returns & Refunds

We want you to be satisfied with your purchase.

Return Policy

  • Returns are accepted within 7 days of delivery

  • Products must be unused and in original packaging

  • Proof of purchase is required

Non-Returnable Items

  • Used or damaged products

  • Items without original packaging

  • Certain electronic items (if specified)

Refund Process

  • Refunds are processed after product inspection

  • Refunds will be credited to the original payment method

  • COD refunds may be processed via bank transfer

9. Warranty & Liability

Some products may come with a manufacturer warranty.

Warranty Terms

  • Warranty is subject to manufacturer policies

  • Customers must contact authorized service centers

Limitation of Liability

ZICZAKLED.COM shall not be liable for:

  • Indirect or consequential damages

  • Loss of data or profits

  • Product misuse or improper handling

10. User Responsibilities

By using our website, you agree:

  • Not to misuse the website

  • Not to engage in fraudulent activities

  • Not to attempt unauthorized access

You are responsible for maintaining the confidentiality of your account details.

11. Intellectual Property

All content on ZICZAKLED.COM including:

  • Logos

  • Images

  • Text

  • Graphics

are the property of ZICZAKLED.COM and protected by applicable copyright laws.

You may not reproduce, distribute, or use any content without written permission.

12. Privacy Policy

Your privacy is important to us. By using our website, you agree to our data collection practices.

We collect:

  • Name

  • Contact details

  • Shipping information

We do not sell or share your personal data with third parties except for order processing and legal requirements.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Content on external sites

  • Privacy practices of third parties

  • Any damages arising from third-party usage

14. Termination

We reserve the right to terminate or suspend your account without notice if:

  • You violate these Terms

  • Engage in fraudulent activities

  • Misuse the platform

15. Changes to Terms

ZICZAKLED.COM reserves the right to update these Terms & Conditions at any time.

Changes will be effective immediately upon posting on the website.

We encourage users to review this page regularly.

16. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in West Bengal.

17. Force Majeure

We shall not be held liable for delays or failure in performance due to:

  • Natural disasters

  • Government restrictions

  • Technical failures

  • Pandemic situations

18. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

  • Email: ziczakled@gmail.com

  • Phone: 6290042426

  • Address:
    113, Kabikirandhan Road
    Bhadrakali, Hooghly, West Bengal
    Pin Code – 712232

19. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and ZICZAKLED.COM regarding the use of our website.

20. Consent

By using our website, you hereby consent to our Terms & Conditions and agree to abide by them.