Terms of service

Effective Date: 20 April 2026

Welcome to ZICZAKLED.COM. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Overview

ZICZAKLED.COM is an online electronics store offering a wide range of electronic products, gadgets, accessories, and smart devices. The website is owned and operated by ZICZAKLED.

Contact Details:

  • Email: ziczakled@gmail.com

  • Phone: 6290042426

  • Address: 113, Kabikirandhan Road, Bhadrakali, Hooghly, West Bengal, India

  • Pin Code: 712232

By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or accessing under supervision of a guardian

  • You are legally capable of entering into binding contracts

  • You will use the website only for lawful purposes

3. Products and Services

We specialize in electronics including but not limited to:

  • LED lights and smart lighting solutions

  • Mobile accessories and gadgets

  • Home electronic appliances

  • Audio devices and wearable tech

We reserve the right to modify or discontinue products without prior notice.

4. Pricing and Payment

All prices listed on ZICZAKLED.COM are in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes (as specified).

We accept the following payment methods:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery (if available)

We reserve the right to change pricing at any time without notice. In case of pricing errors, we may cancel or refuse orders.

5. Order Acceptance and Cancellation

Once you place an order, you will receive a confirmation via email or SMS. However:

  • Order confirmation does not guarantee acceptance

  • We may cancel orders due to stock issues, pricing errors, or suspicious activity

Customers may request cancellation before the order is shipped.

6. Shipping and Delivery

We aim to deliver products within the estimated time frame. However:

  • Delivery times may vary depending on location

  • Delays may occur due to unforeseen circumstances

We are not responsible for delays caused by courier services or external factors.

7. Return and Refund Policy

Customers may request returns under the following conditions:

  • Product is damaged, defective, or incorrect

  • Request is made within the specified return window

Refunds will be processed after inspection and may take 5–10 business days.

Non-returnable items may include:

  • Used products

  • Items without original packaging

  • Clearance or final sale items

8. User Responsibilities

By using our website, you agree:

  • Not to misuse or hack the website

  • Not to upload harmful or illegal content

  • Not to attempt fraudulent transactions

Any violation may result in termination of access.

9. Intellectual Property

All content on ZICZAKLED.COM including:

  • Logos

  • Images

  • Text

  • Product descriptions

is the property of ZICZAKLED and protected under copyright laws. Unauthorized use is strictly prohibited.

10. Limitation of Liability

ZICZAKLED shall not be liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Delays or service interruptions

Use of the website is at your own risk.

11. Warranty Disclaimer

All products are provided “as is” unless specified otherwise.
We do not guarantee:

  • Continuous service availability

  • Error-free operation

  • Product performance beyond manufacturer warranty

12. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for:

  • Their content

  • Privacy policies

  • Transactions made on external sites

13. Privacy Policy

Your use of ZICZAKLED.COM is also governed by our Privacy Policy.
We collect and use personal information responsibly and securely.

14. Termination

We reserve the right to:

  • Suspend or terminate accounts

  • Refuse service to anyone

This may occur if Terms are violated.

15. Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page, and continued use of the website means acceptance.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes will be subject to jurisdiction of courts in West Bengal.

17. Contact Information

For any questions regarding these Terms, please contact us:

ZICZAKLED.COM
Email: ziczakled@gmail.com
Phone: 6290042426
Address: 113, Kabikirandhan Road, Bhadrakali, Hooghly, West Bengal, India – 712232

18. Entire Agreement

These Terms constitute the entire agreement between you and ZICZAKLED regarding website usage and transactions.

19. Electronic Communication

By using our website, you agree to receive electronic communications such as emails and SMS regarding orders, promotions, and updates.

20. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes

  • To violate any laws or regulations

  • To exploit or harm others

  • To spread malware or spam

Violation may result in legal action.

21. Accuracy of Information

We strive to ensure all information is accurate, but:

  • Errors may occur

  • Product descriptions may vary

We reserve the right to correct errors without prior notice.

22. Indemnification

You agree to indemnify and hold ZICZAKLED harmless from any claims arising due to:

  • Breach of these Terms

  • Misuse of the website

  • Violation of laws

23. Force Majeure

We are not liable for failure or delay due to events beyond our control, such as:

  • Natural disasters

  • Government actions

  • Internet failures

24. Feedback and Suggestions

Any feedback you provide may be used by us without restriction or compensation.

25. Severability

If any provision of these Terms is found invalid, the remaining provisions will remain enforceable.

26. Waiver

Failure to enforce any right or provision shall not constitute a waiver of such rights.

27. Customer Support

Our support team is available to assist with:

  • Orders

  • Returns

  • Product inquiries

Contact us via email or phone for assistance.

28. Promotional Offers

From time to time, we may offer discounts or promotions.
These are subject to:

  • Limited time validity

  • Specific terms and conditions

29. Account Security

Users are responsible for maintaining confidentiality of account credentials.
We are not liable for unauthorized access.

30. Acceptance of Terms

By using ZICZAKLED.COM, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Thank you for choosing ZICZAKLED.COM – Your Trusted Electronics Store.